Chatbot vs AI Chat Agent: What's the Difference?

Most "chatbots" present buttons and follow predetermined paths. If a visitor asks something outside the script: "I don't understand."

This is the legacy approach. Works for simple FAQ. Fails at conversation.

AI agents use language models trained on YOUR website. They understand context, handle follow-ups, and respond naturally.

"Do you handle car accidents?" → discusses your PI practice, consultation process, and fees — because it learned that from your site.

People convert through conversation, not button clicks. AI agents capture 2-3x more leads than scripted chatbots because the interaction feels human.

Try a live demo to see the difference.