🏨 Built for Hotels & Hospitality

A guest wants to book a room for next weekend.
Your booking line is busy.

An AI concierge that answers questions about rooms, amenities, and local attractions — then drives direct bookings. Stop paying OTA commissions.

Why hotels need AI chat

💸

OTA Commissions Eat Margins

Booking.com and Expedia take 15-25% per booking. An AI agent on your website drives direct bookings at zero commission.

🌍

Guests Have Questions Before Booking

"Is there a pool?" "How far to the airport?" "Do you allow pets?" "Is breakfast included?" Answering these converts browsers into bookers.

🕐

International Guests Book in Different Time Zones

A guest in Tokyo booking your Scottsdale hotel calls at 3am your time. The AI answers in any timezone.

The ROI is obvious

Based on industry averages for hotels

Your hourly rate$75/hr
Average new client value$1,000
ChatForge monthly cost$97/mo
Cost of a night desk clerk$3,000-5,000/mo
Leads needed to break evenJust 1
Annual savings vs Front desk / concierge staff$34,836+/yr

3 ways hotels use ChatForge

1️⃣

Direct Booking Conversion

AI answers room questions, highlights best-rate guarantee, and links to your direct booking engine — saving OTA commissions.

2️⃣

Virtual Concierge

Answers questions about amenities, restaurants, activities, and transportation — before and during the stay.

3️⃣

Group & Event Inquiries

Captures details for weddings, conferences, and group bookings — your highest-revenue segments.

ChatForge vs hiring a night desk clerk

The math speaks for itself.

Feature
ChatForge
Front desk / concierge staff
Monthly cost
$97/mo
$3,000-5,000/mo
Available hours
24/7/365
Business hours only
Response time
1.2 seconds
Minutes to hours
Handles multiple visitors
Unlimited simultaneous
One at a time
Never calls in sick
Never
PTO, sick days, turnover
Learns your business
Instantly from your website
Weeks of training
Lead capture
AI-driven, automatic
Manual, inconsistent
Setup time
60 seconds
2-4 weeks to hire + train
"We increased direct bookings by 15% in 60 days. The AI answers room questions and links straight to our booking engine."
— Revenue Manager, Scottsdale Resort

Ready to stop losing leads?

Setup takes 60 seconds. No credit card. No contracts. Your AI agent starts working immediately.