🏥 Built for Medical Practices & Clinics

A patient just searched for your specialty.
Your hold music is playing.

An AI agent that answers questions about services, insurance, and appointment availability. No hold time. No voicemail. Just instant answers.

Why medical practices need AI chat

📞

Patients Hate Hold Music

The average medical office hold time is 4+ minutes. New patients will call the next practice rather than wait.

🔄

Staff Repeats the Same Info

Insurance acceptance, hours, appointment types, new patient forms — your team repeats this information 30+ times daily.

🌙

After-Hours Symptom Questions

Patients Google symptoms at night and want to know if they should come in. Without answers, they go to the ER — or nowhere.

The ROI is obvious

Based on industry averages for medical practices

Your hourly rate$200/hr
Average new client value$3,000
ChatForge monthly cost$97/mo
Cost of a medical receptionist$3,500-5,500/mo
Leads needed to break evenJust 1
Annual savings vs Receptionist / medical answering service$40,836+/yr

3 ways medical practices use ChatForge

1️⃣

Appointment Scheduling

AI pre-qualifies the visit type, checks insurance compatibility, and captures patient info for scheduling follow-up.

2️⃣

New Patient Onboarding

Walks new patients through what to expect, what to bring, and how to prepare — reducing no-shows by 30%.

3️⃣

After-Hours Triage

Provides basic guidance for common concerns and captures urgent cases for morning callback.

ChatForge vs hiring a medical receptionist

The math speaks for itself.

Feature
ChatForge
Receptionist / medical answering service
Monthly cost
$97/mo
$3,500-5,500/mo
Available hours
24/7/365
Business hours only
Response time
1.2 seconds
Minutes to hours
Handles multiple visitors
Unlimited simultaneous
One at a time
Never calls in sick
Never
PTO, sick days, turnover
Learns your business
Instantly from your website
Weeks of training
Lead capture
AI-driven, automatic
Manual, inconsistent
Setup time
60 seconds
2-4 weeks to hire + train
"We reduced front desk call volume by 40% in the first month. Our staff finally has time to focus on patients in the office."
— Office Manager, Phoenix Medical Group

Ready to stop losing leads?

Setup takes 60 seconds. No credit card. No contracts. Your AI agent starts working immediately.